Lisa isn't a chatbot. She's infrastructure.
Most "AI" in healthcare is a bolt-on layer connected to an existing system via API. It sees limited data, has no payer context, and produces outputs that require significant human cleanup.
Lisa was designed into Sherpa Care from the start. She has access to the full patient record, the schedule, the payer rules, and the compliance requirements — simultaneously, in real time. That context is what makes her outputs clinically useful, not just technically impressive.
The note is mostly done before the visit ends.
Lisa listens during the visit and generates structured clinical narratives, OASIS assessments, and visit summaries in real time. Not a template to fill in. A draft ready for clinician review — accurate, consistent, and complete.
- Auto-generated OASIS and visit summaries
- Ambient listening — no dictation workflow required
- Clinician reviews and signs, doesn't write from scratch
- Catches inconsistencies before they become denials
Speak any language. Chart in any format.
Lisa supports real-time voice-to-text with multilingual NLP. A clinician speaks in Spanish during a home visit; the chart populates in English. Language barriers in care delivery are a patient safety issue — Lisa eliminates them.
- Multilingual voice-to-text in real time
- Automatic language detection and translation
- Structured output regardless of input language
- Works on mobile for field clinicians
The right clinician, right location, right time — automatically.
Lisa analyzes clinician proximity, patient acuity, staff credentials, and visit windows simultaneously to recommend the optimal match for every visit. Like an Uber dispatch model for clinical staffing — reducing drive time, filling coverage gaps, and addressing workforce shortages without adding admin overhead.
- AI-optimized clinician-to-visit matching
- Factors proximity, acuity, license, and availability
- Reduces drive time and increases visit volume
- Real-time gap identification across your territory
Auth requests fire while the clinician is still at bedside.
Lisa initiates prior authorization requests automatically, using the clinical data it already has from the visit. No manual queues. No fax. Approvals come faster, denials drop, and your staff stops chasing paperwork they shouldn't be doing.
- Automated PA requests triggered at point of care
- Uses live visit data — no re-entry required
- Reduces claim denial rates
- Frees staff from administrative phone loops
Your staff's time is for patients, not paperwork.
Insurance eligibility checks, patient follow-up reminders, care plan tasks — Lisa handles the administrative throughput that clogs care teams. Every automated task is one fewer thing someone has to remember to do.
- Insurance eligibility verification
- Patient follow-up reminders
- Care plan task triggers
- Pre-populates known patient data across encounters